Beats Flex XS
Your Internet + Mobile pack
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Conditions
Promo: until 02/02/2025, for all new Proximus Internet subscribers who take out a Beats Flex XS subscription. Monthly discount of €15/month for the first 12 months. Thereafter, you pay the normal price. Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option.
Mobile telephony
The Terms and Conditions and Pricelist & tariffs apply. More info on: www-itt.proximus.be/terms
Prices incl. VAT valid in Belgium and while traveling (roaming) in the EU Zone* (from Belgium to Belgium and from the EU Zone to the EU Zone and Belgium), except for value added services (eg special numbers, third-party services). Data usage is calculated per KB. Unused MB included in the bundle are not carried over to the next month.
The mobile subscriptions give you access to the following Proximus networks in the covered areas in Belgium and with a compatible device:
| Network access | 5G included | Optimal Max 5G speed | Estimated Max 5G speed |
|---|---|---|---|
| Mobile Flex S | Yes | 200 Mbps | 200 Mbps |
| Mobile Flex M | Yes | 500 Mbps | 420 Mbps |
| Mobile Flex Unlimited | Yes | 1 Gbps | 420 Mbps |
5G: the 5G network is only accessible in covered areas and is subject to compatible device and subscription.
The “estimated maximum speed” is the maximum speed that users can expect to achieve at different locations in the coverage area under realistic conditions. This maximum value results from measurements on the whole national territory and might vary depending on the device performance and your location during the use of the service. 5G being under deployment, the speed estimation is based on limited data.
The “optimale maximum speed” is the speed that can be achieved under optimal usage conditions. Speed may vary depending on the price plan, device performance and your location while using the service. More info on 5G (www-itt.proximus.be/5g) and the internet policy.
Internet (data): if the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via Proximus+ or by contacting customer service.
Normal and personal use of the Service by the Customer and unlimited use
The service is conditioned to a personal, non-abusive use, with due diligent. As part of the unlimited offers, in Belgium and the EU Zone, Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of more than 10,000 SMS/month or 500 SMS/day or sending SMS to more than 250 different recipients per month or in the event of regular calls of more than 6h/day and/or 30h/week. Regarding unlimited mobile data usage, they are subject to a reasonable usage policy. In Belgium and the EU Zone*, the customer can surf up to 400 GB/month at maximum speed and then the speed is reduced (max 512 Kbps).
*EU Zone countries in which the mobile subscriptions are valid: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe (French West Indies), French Guiana, Hungary, Åland Islands (Finland), Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Spain, Martinique (French Antilles), Mayotte, Norway, Netherlands, Poland, Portugal, Réunion (La), Romania, United Kingdom, Saint-Barthélemy (French Antilles), Saint-Martin (French Antilles), Slovakia, Slovenia and Sweden
Fixed Internet:
Unlimited data volume: personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via Proximus+. More information: www.proximus.be/internetpolicy.
Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be reached by all customers. The download speed at home depends mainly on the distance between the connection point and the exchange, the availability of the technology, the computer installation and the internal cabling and, in exceptional cases, on general use. These factors must be optimal to enable you to surf at the maximum speed. If you use Wi-Fi, your surfing speed can also be lower. To find out the surfing speed available at your home: www.proximus.be/internetspeed.
Wi-Fi Booster: the customer is entitled to maximum 1 Wi-Fi booster with a Flex pack with superior internet. Use in Belgium and always on request or at the initiative of the technician.
Landline telephony:
Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.
Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 1,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium 24/7; after these 1,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers.
"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls.
Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.
Installation included: installation by a technician included (worth €59) for all Beats Flex customers.
Mobile subscriptions are valid in Belgium and when roaming in the EU zone: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), French Guiana, Hungary, Åland Islands (Finland), Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Spain, Martinique (French Antilles), Mayotte, Norway, Netherlands, Poland, Portugal, Czech Republic, Réunion (La), Romania, United Kingdom, Saint-Barthélemy (French Antilles), Saint-Martin (Frenach Antilles), Slovakia, Slovenia and Sweden) + Iceland, Liechtenstein, Norway.
For more information on rates applicable outside the EU Zone, click here